Diploma

International Diploma in Hospitality Management (ICM-CBQ)

Internationally recognized diploma covering hotel operations, customer service excellence, food and beverage management, and hospitality leadership for global hospitality brands.

6 Terms

Diploma

KES 20,750 / term

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Programme Highlights

✓ ICM-CBQ internationally recognised qualification
✓ Hotel operations and leadership focus
✓ Prepares for global hospitality brands
✓ Industry attachment at hotels and resorts

Course Modules

→ Hotel Operations
→ Customer Service Excellence
→ Food & Beverage Management
→ Front Office Operations
→ Hospitality Leadership
→ Tourism Marketing

Career Outcomes

• Hotel Manager
• Hospitality Supervisor
• Guest Relations Officer
• Resort Manager
• Cruise Line Staff

Entry Requirements

• KCSE Mean Grade D+ and above
• Good interpersonal skills

Fees

• Tuition: KES 20,750 / term
• Practical fee: KES 4,000 / term

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